Blogs June 2023

In the world of enterprise resource planning (ERP) software, Microsoft has been a prominent player for several decades. Over the years, they have developed and evolved various ERP solutions to cater to the needs of businesses of all sizes. Two of their most popular offerings are Dynamics NAV and Dynamics 365 Business Central. While both platforms serve similar purposes, it is essential to understand their differences to make an informed decision about which one is the right fit for your business.

Welcome to the world of cloud-based CRM platforms! In this blog, we'll dive into the intriguing realm of Salesforce and its powerful sibling, Salesforce Platform (formerly known as Force.com). Salesforce Platform is a robust platform as a service (PaaS) product that simplifies the development and deployment of cloud-based applications and websites.

In 2018, Forrester published a report titled "The Sorry State of Digital Transformation," which highlighted a concerning statistic: approximately 22 percent of businesses were found to lack process excellence and workflow automation. This deficiency in essential areas can have a significant impact on customer satisfaction and hinder revenue growth. To address this issue and cultivate a satisfied customer base, it becomes imperative to prioritize process excellence within organizations.

In today's digital age, businesses are striving to become more digital and are constantly looking for ways to streamline their operations and improve efficiency. One way to achieve this is through the use of low-code platforms that can help create custom applications without requiring extensive coding knowledge. Two popular platforms that fulfill this requirement are Power Apps and Salesforce.